WELCOME TO THE NEW KIDS CLUB
“A whole world for your children... and for you“
Dear parents and/or tutor teachers,
What truly matters for THE NEW KIDS CLUB, network of franchised centres, is our users and clients and their full satisfaction.
If you are already a The New Kids Club's client anywhere in Spain, you must be aware of all your rights.
- The rigth to receive the WELCOME PACK, including:
- TNKC METHOD book (for the students enrolled in an English coure)..
- Promotional gift, if enrolled in a TNKC centre before advertised date,
- The right to access the TNKC Educational Platform:
-You will receive your log-in username and password.
-You will receive 2 reports (January and June).
-Access to the Educational Platform through the website www.thenewkidsclub.es under the tab PADRES.
- The right to see the TNKC METHOD books and your children's progress all along the school year.
- The right to receive your EnglishTNKC METHOD DIPLOMA or CERTIFICATE.
- The right to receive your monthly official invoice.
- The right to make a complaint, claim or any comment you consider appropiate through:
- E-mail: firstname.lastname@example.org
- Phone line: 972 670 855 – 902 023 383
- Website: www.thenewkidsclub.es on:
- The right to assess your TNKC centre by requesting it through any means described in the previous section.
- The right to unregister whenever you consider appropiate by 30-days' notice.